Comments on: How to delete or resend an email message stuck in Outlook's Outbox

The article explains how you can quickly remove or resend emails that are stuck in your Outbox. The solutions work on all systems and all versions of Outlook 2016, 2013, 2010 and lower. Continue reading →

Comments page 4. Total comments: 155

  1. Tried all listed steps and still no luck. I am seeing my Outbox highlighted and showing that there is 1 outbound message yet when I open the folder nothing is there. Is driving me nuts seeing this and can't seem to get it to clear off. Any suggestions?

  2. Thank u Svetlana Cheusheva

  3. Hallelujah - my Outbox has been purged thanks to your excellent advice!
    What a wonderful feeling.
    Immensely grateful to you.

  4. Thank you so much.very helpful

  5. The work off line method worked perfectly. THANKS!!!!!!!!!!!!!

  6. hello i am vishnu i am faceing prob. outlook pls. solve this prob. my mail. not send gone to outbox and not deleate outbox mail pls. find error.

    cannot open this item . outlook has already begun transmitting this message

  7. I have an odder problem.
    I created a simple email in outlook 2007. I copied a number of email addresses (maybe 50) from an earlier email onto the 'bcc' line. I tried to send it, but Outlook just churns for a long time and will not send. I tried to close Outlook and it gives the message "do you want to exit without sending?"
    Well, it won't finish the task, so I closed it.

    The email addresses look like this, which is what I feel the problem might be: 'info@charliessafari.com' (all underlined)

    I have had a similar situation happen in the past and found that rogue file in my Outbox.
    However, this one is NO WHERE to be found. It's not in the Outbox, nor in the Sent folder. I cannot find it anywhere to edit/delete it.
    Please help, as this is hindering my ability to send other emails. Thx, in advance.
    Thane

  8. Thank you so much. This work perfectly.

  9. Thank you. Very helpful!

  10. Hi Svetlana Cheusheva,

    Hope you are doing good!!

    I hava an issue with my outlook 2010, when someone recall the email, my outlook getting stuck for a long time.
    Please help me on the same.

    Thanks

  11. Thanks!!! Nothing worked for me unless i made another .pst file, thanks to you

  12. You are a GENIUS!!! This has been sitting inmy outbox for 2 days slowing eveything down. Thanks for the tip! It worked perfectly.

  13. Great..@@
    It works
    Thanks..!!

  14. Worked beautifully, thanks so much. Ron

  15. Very useful information!!

    Thanks!

  16. I just unplug the ethernet cable , then delete the message from outbox. Works like a charm and hope it works for you.

  17. Thank you !! Your solution worked and I finally was able to remove the email in my Outbox that caused all my other emails to be delayed in going out !!..:)

  18. Like many other people on here, I followed your suggestion and it worked. Thanks!

  19. Thanks it helps

  20. Thank you, this worked like a charm!

  21. there's a message in below right corner of outlook page as follow:
    receiving message 13.4 MB
    and mail not able to open (as it's more than email limit allowed 8 MB,
    please advice how i can open that mail, or remove it?

  22. Hello Dear,

    I had configure my personal mail id with outlook and send 966 mail at once some mail which was sent was showing in sent folder and other was showing into outboox and now i want to delete all just because of i want to configure my official mail into outlook but still i am unable to clear outlook outbox mails.
    Please help....

  23. Thank you, Thank you, THANK YOU! That stinking email has been hung up for 2 weeks! MSOutlook Help, was no help! You're brilliant!

  24. Hi Guys, While sending the email with attachment, its holding the outbox. already i had created the new pst file and reconfigured the outlook and re install the OS also . But its till not able to resolve , Kindly help me

    0x800CCC0F--SMTP server is not responding or "unable to connect to outgoing or SMTP mail server"

    Without attachment mail working fine

    No antivirus installed

    SMTP port No :-25

  25. I'm not sure if this is a phishing problem or what but I have a contact that is shown in my drafts folder. Whenever I click on the drafts folder to try and delete it, 3 occurrence's of the contact pops up and is saved to my contacts folder. The only way I can get away from this is to close outlook and restart.
    So anytime I touch the drafts folder it does this.
    I've tried to remove this through my webmail server but it does not see the same thing.
    Help is appreciated. Thanks.

  26. Ok, it finally worked.

  27. This message is stuck in the outlook.com account noted in this message.

  28. This technique does not work for any of the solutions outlined. Can you provide another method for disposing of a message?

  29. Thanks for the advice, I had a out-going email that would not go out and was stuck there. Could not delete it or move it. So I took Outlook off-line and that worked. Thanks so much for the answer.

  30. I had a message stuck in the outbox which had already started to send so I could not open it or drag it to another box. However I eventually got rid of it by closing Outlook (ticking the box 'exit without sending' on the way) and re-opening it. The message was still there but I was able simply to delete it by right-clicking and picking 'delete' from the drop-down menu.

    Thanks for this page - it gave me hope!

    1. Same thing happened to me. It was a large attachment and Outlook already started to send it. I couldn't drag it, delete it, open it or resend it. I closed Outlook, used the task manager to close Outlook, tried exiting without sending, rebooted my machine, but nothing worked!
      Finally I clicked on the dropdown box on the task bar where it says "Send/Receive" with the little folders icon. There is a selection to "Cancel Send." I clicked on that, then went to the Outbox and finally was able to delete the message.

      Gone!!!

  31. Work Offline method works!!!

  32. Thank you very much for your assistance.
    worked perfectly.

  33. I have an iMac with the message stuck in Outlook but not in outbox. How do I delete in this scenario as it is slowing up my emails. I know that the reason is because i have large attachments but just need to delete.

    thanks

  34. Trying to help my 94 yr old father with his hanging email from long distance. He tried to send a video he had saved from his phone to his computer. I have given him all the instructions of the three methods all to no avail. He cannot get or receive emails. The third method was difficult in 2007 as I see is mentioned in another post. When you go to select the new .pst file it doesnt show in list to set as default. Any suggestions? None of the ways to delete has worked. Uninstall program and reinstall ?

  35. I have a 179MB email, whihc i sent bimistake via outlook. It says that its transmitting, and it has been there like that for last 2 weeks. I want to delete that email because it is slowing down my oother emails from being sent.

    Please help me with a solution.

  36. I have an email in my outbox and i cant send out.i think its stuck. i can't deleted it too. What can i do? Please help because it take a longer time to send out my other emails.

  37. I did not wait the allotted time before going back into online mode, and now the email is gone from the outbox, but clearly still processing on my server since my inbox purports to be over the size limit. Any advice??

    Thanks!

    1. Hello Hannah,

      I am very sorry, we are unable to help you with this issue.

  38. Thank you! excellent solution

  39. THANK YOU SOOO MUCH FOR THIS INFORMATION- YOU HAVE NO IDEA HOW LONG I TRIED TO DELETE A MESSAGE THAT WAS STUCK IN MY OUTBOX FOREVER. THANK YOU!!!

  40. Thank you.... at last the message has gone.

    Really appreciate this post

  41. if double click outbox canot open this item outlook has already began transmitting this message coming

  42. Thank you, thank you, thank you! Finally a solution that worked. I was going crazy with that message stuck for a couple weeks and the "work offline" trick worked for me!

  43. Hi there,
    My problem is that something is sticking up my outbox and I think it is hidden as I have managed to delete or put in drafts all the guilty emails but still wont send and now I get the error message - too many messages but none are showing up.
    Before this there was a way to search for these hidden files using the start menu but I can't remember?
    Thanks for the help
    Alice

  44. A ton of thanks. Set Outlook to work offline and then remove a stuck message works for me. Thank you again...:)

  45. If you try method three. (Working with outlook off-line) you may find it is successful if you also disable (switch off) your router before reopening outlook.

    Apparently, even with outlook being "off Line" if the internet is still available, somewhere in the background outlook will still attempt to send the hanging message thus preventing its deletion.

    Happy deleting, A

    1. I tried everything to delete an email with a 78mb video file attached, but it stuck in Outbox. I use Outlook 2007 and Win 10. Tried for hours. Came to this tip - switched off the router and it worked immediately

  46. Hi

    I have tried all teh suggestions but without success. I have one message stuck. It contains a few attachments. The same email was successfully sent to three other recipients.

    I was trying to send the email to 'brighouse.echo@brighouseecho.co.uk' It is only 28MB

    I am using Outlook with Windows 8.

    Any ideas?

    A

    1. Hello Angie,

      Are you trying to resend or delete a message? If the former, then probably your server blocks sending if a message contains any attachment in a forbidden format like .reg, .exe or something else.

  47. YAY! Thank you, it worked going into process. The opening outbox from the search did not delete the 78mb file I tried to send and could not shake. WHOOP!

  48. I got to the third method and outlook crashes when I name the new data file and click ok. Also, no "account settings" box comes up in 2007, to "set as default" even if it would allow me to create the new data file. So this method does not appear to work in 2007. But mine are stuck (I believe) because I moved and the outgoing server it's trying to use, is no longer the right setting.

  49. Trying to figure out how to delete.all my message in my email i have over 999

    1. Hi Quintina,

      You can try creating a new pst, copying all your folders and messages there and after that deleting the problematic .pst file with all those 99 emails in Outbox.

  50. Hi,
    Thanks for ur help it really worked.

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