The special place for questions and support

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Frequently Asked Questions

Find answers to the most popular questions about privacy, security, safety, installation, activation, licensing, purchasing, etc.

How to contact us

Hi there! Thank you for dropping in. Are you looking for someone who knows everything about Ablebits products? If so, you're in the right place and in safe hands :) Our support team is looking forward to answering your questions and getting technical problems fixed. Just give them a chance ;)

By the way, in case of a tech issue, the more details our guys have, the faster they will find a solution. To be honest, they just love to see things with their own eyes. So please do them a favor and—after creating a support ticket with the contact form below—send a couple of screenshots to show what's actually happening on your end.

If you feel more like exploring Microsoft Excel, Outlook, or Word in general, take a look at our blog. There's lots of how-to posts there. We'll be happy if you find them helpful.

Our working hours:
1:00 am — 5:00 pm PST
4:00 am — 8:00 pm EST
10:00 am — 2:00 am CET

Report a bug

Let us know about any issues

Phone

+1 424 253 9944 (USA)
+48 609 596 105 (Poland)

Office location

Office Data Apps sp. z o.o.
ul. Brukowa, 3,
Łomianki, 05-092
Poland

Please contact us here

Our working hours: 1 AM – 2 PM PST, 4 AM – 5 PM EST, 10 AM – 11 PM CET
If you want to attach files (e.g. screenshots or log files), it will be possible right after you send this form and we automatically create a support ticket for you.