Comments on: Hyperlinks not working in Outlook? How to make links open again

The article explains why hyperlinks may not be working in Outlook and provides several solutions to fix the issue. These methods will let you open links in Outlook again with no problem, no matter which version you use - Outlook 2016, 2013, 2010, 2007 or lower Continue reading →

Comments page 5. Total comments: 126

  1. Good Day ,,

    Thank you very much for your provided solution .
    The "Edit the registry manually" fixed my problem.

    Thnx again. :)

  2. If the hyperlink comes up with {[......]}...on outlook 2013.

    Resolution: click on new e-mail.....
    Press "alt + F9" solved.

  3. After the installation of Windows 10, I can no longer use hyperlinks from Outlook 2010 to access internet - Using Google Chrome.

    1. It seems to work again if you change the HKEY_CLASSES_ROOT\.html key to htmlfile as suggested above AND enable internet explorer in windows 10 programs and features. Google Chrome then fires up if u have it set as the default browser when u click the hyperlinks. What a pain.

  4. outlook seems to remove hyperlinks from recurring tasks (after the first completion of a task hyperlinks become inactive)
    does anyone know how to fix it?

  5. I have used REGEDIT, and set HKEY classes Root to HTMLfile

  6. Outlook is piece of ... HTML rendering engine from year 1980, nothing works properly, links do not work when you click... people are really stupid to pay for this piece of...

  7. I have an issue that is only affected if Chrome is set to default for hyperlinks.
    If Firefox or IE are set as defaults, hyperlinks work as expected, if set to Chrome I get a 'Server Execution Failure' error message.
    This happened after I uninstalled and reinstalled Google Chrome to correct an issue with Chrome in the past. i do not wish to uninstall and reinstall my Office 2007 product as it was a gift from MS for attending a tech show and uncertain if I still have the loader to reinstall it... Reg settings appear correct for Office, uncertain what to look for in Chrome.

  8. Changing defaults for mail and internet worked for me. Thank you for your help!

  9. An excellent article, cheers.

  10. Does the same thing work when they hyperlink that's broken is an email address embedded in an email?

  11. Thank you. Your registry hack did the job for me.

  12. Thank you, thank you! In only 5 minutes, I was able to resolve a very annoying and time wasting issue of not being able to click on hyperlinks in Outlook without receiving an error message and then having to copy and paste them directly into Google. This problem had gone on for 3 months and no one had any clue on how to fix it, until I finally took a few minutes to research it on the internet and came to your website. 5 minutes -- problem solved with MS Fix It -- and I'm a very happy camper again! :)

  13. Able Bits is truly amazing but as an elderly retired gent who's care-giver to a handicapped wife, I can't afford spending the time required to read, absorb, apply, and test nine pages of excellent instructions for a fix that ought to be readily and automatically detected and applied by MS.
    Thanks for the fix.

  14. Jeff; Check out the info in this article. CT

  15. i use exchange 2012 on google chrome which was working fine before, now since a week once i enter the username and password it takes me to a blank page. However it works fine of internet explorer. I want it to be worked on chrome is there any settings i need to change on it to be worked back? Kindly advise.

  16. Thanks...it Worked...I tried all one by one but not sure which one Workked ..thanks...

  17. Thanks for the "FixIt" link, worked fine. Wondering why so many people like Chrome? I have tried it 3 times in the past and hate it!! I'm I missing something about Chrome? Why is it so popular?

  18. You are amazing, sorted now!

  19. Thank you! Setting defaults worked for me.

  20. I reinstalled chrome, the hyperlinks now work, i then uninstalled chrome settings internet explorer to default with the uninstall tool of chrome, hyperlinks still working on my first machine, but on the second machine this does not work.

    Please help

    1. Hello James,

      Is there any noticeable difference between 2 computers - different versions of Windows, Office, or IE? Anyway, I do not know any solutions other than provided in the article, sorry.

  21. Reinstalled Crome, kept it as default = problem solved!

    Wasted days with MS's BS. I see now why Obama likes them so much... they are just like him... smoke and mirrors for their own gain.

    Thanks for being there.

  22. Re: "Hyperlinks not working in Outlook? How to make links open again in Outlook 2013, 2010 and lower".
    Your reccomended 1st step (applying the MS fix) worked. Thank you.
    What really P@##%D me off about MS was that I spent 3+ hrs with their on-line and phone support people. In the proccess I traveled to the Philippines, India and a few locations in th U.S. and no one told me about the "fix".
    While Outlook may be helpful for a business, I would not reccomend it for home use unless the household has an in-house Tech Support Dept.
    Thank you again for your help.

    1. none of these solutions work for me
      where is the msfix for wondows 10, outlook 2016?

      1. I don't think they have a fix for it as MS wants everyone to use EDGE which is a bloated, ad infested lot of spyware. After they put out 1909, you have ZERO options to use other browsers with MS stuff for "SECURITY"!! ya right load of C#@P

  23. I do not use Microsoft internet explorer for anything.
    and would not make it my default browser,why can't they leave things alone my hyper links worked and now they don't, and I am supposed to trust them.
    no thanks.
    I am thinking of leaving the internet because of all the spying on the public,
    you would think people would have better things to do.
    I suppose they have to have a made up job so they can get a living ?.

  24. I ran the fix it and it works for a while and if I re-boot, it goes back to not working. Each time, several of the defaults are removed from Outlook and from Chrome. I have to run the fix, re-boot, then change the defaults until the next time. This is getting really frustrating. Should I reinstall Office or do a full system restore? I would rather NOT have to do the full reinstallation of my OS and all software.

    Thanks!

    1. Hello JoEllyn,

      This is a really strange issue. Please try to re-install Office after setting Chrome as the default browser. This is the only idea that comes to mind : (

  25. Set IE as default browser and got links to work. Then reset to Chrome as default browser and links again failed. What now?

    1. Hi!

      This is very strange, it should not be that way. I can only suggest trying to reinstall Office after Chrome is already installed and set as default. Also, you can try to contact Microsoft support, probably they will be able to work out an easy fix for you.

  26. What seems not to be said here (in your solutions) is that Outlook will only default to IE.

    What about people who want to use Outlook but also want to have Firefox as their Browser, particularly with the danger in using IE right now?

    Dave Ripley

    1. Hi Dave,

      This is a very good question.

      Setting IE as the default browser is necessary only to get hyperlinks to work in Outlook. When the links are fixed, you can set Firefox, Chrome or any other browser as default. I'm going to add this notice to the article. Thank you for your feedback!

      1. I do not have IE at all :(
        how can fix this without IE?

      2. I set my default program to Firefox and then Outlook and hyperlinks in Outlook started working immediately. I did not have to set IE as the default browser first. Thanks for fix. It worked great!

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