Purchasing FAQ

Yes, the purchase process is 100% secure. Orders are processed by the global e-commerce service providers: Avangate Inc dba 2Checkout (for the USA) and Verifone Payments BV dba 2Checkout (worldwide). To learn more about 2Checkout security and compliance, visit this page.

We provide an unconditional 30-day money-back guarantee for Ultimate Suite for Excel. If you want to get your money back, just let us know and we'll refund your money in full—no questions asked.

An email with your license key will be sent as soon as your payment is approved, which is done almost immediately. If you don't receive the email, please contact us and we'll look into your order.

Yes, we do. If you need a formal quote in the PDF format, please contact us with the following details:

1. First Name
2. Last Name
3. Company
4. Street address
5. City, State, and postal code
6. Country
7. Email address
8. Billing currency
9. VAT ID (only applicable to business customers within the European Union)

A quote in the PDF format will be sent to you in 1-2 business days. The quote is valid for 30 days. If it's not processed within that period, it will be automatically canceled.

To proceed with turning the quote into a real order, click "ORDER LINK" in the quote.

On the purchase page, select Purchase order from the list of other payment methods.

While it's not possible to prevent sales tax from being collected during the order process, tax-exempt organizations can receive a refund of the sales tax afterward.

To request a refund of the sales tax that you paid, please send your tax-exempt certificate and the order number to the 2Checkout support team by using their contact form.

After your order is processed, an invoice will be sent to the specified email address. If you need a copy of the invoice, you can retrieve it by logging into your 2Checkout account.

If you have any difficulties, please contact us with your order ID, and we'll send you a copy of the invoice.

Yes, you can get a volume discount that depends on the quantity of licenses you're going to purchase:

We offer a 50% discount off the regular price to charities. Feel free to contact us from your organization's email address.

There are no recurring fees. Your license is a lifetime one, meaning you can use the purchased version as long as it remains compatible with your operating system and Excel environment.

You can use the purchased version of Ultimate Suite as long as it remains compatible with your operating system and Excel environment.

For 2 years following your purchase, you'll receive all minor updates and major versions upgrades for free.

Please contact us, and we'll be happy to help.

Sure, please find the list of them here: Trusted Ablebits products resellers.