Shared Email Templates for Microsoft Outlook / Gmail

How to add and assign a subscription key

To add Shared Email Templates subscription keys to your company or team account and assign them to users, you need to have admin rights.

Add a subscription key to your company or team account

  1. On the Shared Email Templates pane in your Outlook or Gmail, click the three dots to open the More menu, and then select Manage account.
    The Manage Account option on the More menu
  2. In the Shared Email Templates app that will open in your default browser, click Add key.
    The Add key button
  3. In the dialog that will appear, enter your subscription key, and then select Add.
    The Enter subscription key dialog

Assign a subscription key to users

  1. In the Shared Email Templates app in your browser, go to Manage account > Users and select the user(s) to whom you want to assign a subscription key. Then click Assign key.
    The Assign key button
  2. In the Select key dialog, select the key that you want to assign.
    Select a key to assign it.

Assign a subscription key to a large number of users

  1. In the Shared Email Templates app in your browser, go to Manage account > Users. Select all the users on a page, and then click Assign key.
    All the users selected on a page

    Tip. You can choose how many rows will be shown on a page.

    Rows per page

  2. In the Select key dialog, select the key that you want to assign.
    Select a key to assign it.
  3. Go to the next page and repeat the above steps.

Note. If you want to get a list of users who have a specific subscription to assign another key to them, use Filter.

The Filter icon

Unassign a subscription key

In the Shared Email Templates app in your browser, go to Manage account > Users, select a user or users, and then click Unassign key.

The Unassign key button

Please contact us here

Our working hours:
Pacific Time (PT) 11:00 PM (previous day) – 2:00 PM
Central European Time (CET) 08:00 - 23:00
Eastern Time (ET) 2:00 AM – 5:00 PM
Central Time (CT) 1:00 AM – 4:00 PM
Pacific Time (PT) 11:00 PM (previous day) – 2:00 PM
Australian Eastern Daylight Time (AEDT) 6:00 PM – 9:00 AM (next day)
If you want to attach files (e.g. screenshots or log files), it will be possible right after you send this form and we automatically create a support ticket for you.